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Zoot 🤝 Luigi's Box

Zoot's well-known fashion brand achieves remarkable success with Luigi's Box, enhancing customer satisfaction and conversion rates.

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Global
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Fashion
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The joy of buying fitting clothes online

Zoot is a fashion retailer from Slovakia. It is an online store known for selling clothing, accessories, and footwear for men, women, and children. The company operates primarily in the Central and Eastern European markets, including the Czech Republic, Slovakia, and potentially other nearby regions.

Zoot distinguishes itself with a unique approach to customer service and shopping experience. One of their innovative features has been the “try before you buy” concept, where customers can order multiple items online, try them at home or at specific fitting locations, and only pay for what they choose to keep. This model aims to combine the convenience of online shopping with the traditional experience of trying on clothes in a store.

Zoot before and after Luigi’s box

Zoot’s previous search solution didn’t offer advanced features like Typo Correction. With Luigi’s Box Typo Tolerance and Typo Correction features, Zoot’s customers can continue their searches even if they make a typo in the search query.

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Is your search solution flexible enough to fit into your website regardless of the platform you use?
Does your search match your website design?
Does your search push unavailable products to the lower spots in the search results?
Does your search show products as customers type their queries?
Is the app interface easy to navigate and use for you and your team?
Can your customers search with synonyms and still find what they need?
Are your customers getting results that match their search history and interests?
Do your filters change according to the product category?
Does your search let you promote products in results to support your campaigns or stock priorities?
Does your search box show query suggestions when customers click on it?
Does your analytics solution help you track opportunities, trending queries, phrases without results, conversions, and more?
Are your customers getting relevant results despite typos and wrong grammatical forms in search queries?
Based on your answers, we built a report with recommendations on how to upgrade your search.

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